"Bacterial Investigation" is really just a pleasant way of saying “sewage backflow”. It doesn’t always roll down hill… sometimes it rolls right onto your bathroom floor and may even spread into other areas of your home. Mold growth in your home is a bad thing, but this is worse! The microbials associated with human waste are a real and direct threat to your health, and need to be addressed quickly and properly. The clean-up process is much different than a clean water release, and doing it wrong can sometimes make things worse.
Our bacterial investigation includes a visual inspection, thermal investigation, bacterial surface sampling, bacterial air sampling when necessary, photo documentation, moisture documentation, and a detailed report, which includes the protocol for proper clean-up.